Version 2026-09-11
These Terms of Service apply to SpeedUp Canada customer accounts created through the public Create a Customer Account process. By creating an account you agree to use the Customer Portal only for your own service requests, quotes, invoices, and related SpeedUp Canada work.
A customer account is not an employee or contractor account. Internal employee accounts are issued only by an authorized administrator.
You must verify your email before the account is activated. You are responsible for keeping your password confidential. Operational, contractual, financial, and audit records created through the platform are retained according to SpeedUp Canada’s operational requirements and are not deleted merely because an account is closed.
Submitting a service request does not constitute acceptance of the request or create an obligation for SpeedUp Canada to provide the requested service. All service requests are subject to review and availability.
SpeedUp Canada may accept or decline a service request based on service availability, service area, scheduling, project requirements, or other operational considerations.
Submission of a service request does not guarantee pricing, scheduling, delivery, commencement, or completion of any service. Applicable pricing, scope of work, scheduling, payment requirements, and other service-specific terms will be confirmed separately through a quote, invoice, contract, or other applicable confirmation.
If SpeedUp Canada is unable to accommodate a request, the customer will be notified as soon as reasonably possible.